Sally M.
Palheiros do Serrado is an incredible place to stay. We had such an amazing 3 day visit staying in Sercial - we knew it was going to be special when we first saw the listing on Airbnb, but it exceeded our expectations. The location is beautiful and you are able to enjoy both the sunrise and sunset from the garden. The bed is really comfortable, and it seems that everything has been thought of in terms of the amenities in the accommodation (washing machine, parking, Turkish bath, wine store, logs for the indoor and outdoor fires). The attention to detail is impressive, not only in the building but also in the service provided. The breakfasts are plentiful and incredible, including fresh, organic fruit, gorgeous yoghurts and cheeses and fresh bread - as well as being able to make specific requests. We were welcomed to the building with a lovely bottle of chilled white wine and there were fresh flowers, we were given a brief but very informative tour of the facilities before being left alone to enjoy them. As if all this didn't already represent an amazing stay and good value, our host provided lots of information ahead of our trip (on request) regarding things to see and do, and eat and drink, and he was always willing to provide further recommendations throughout our trip. Palheiros do Serrado is in a quiet and secluded area but yet convenient for exploring the island, particularly the west. We definitely hope to return and highly recommend it for an extra special stay in amazing Madeira!