The Site is owned by REAL VISION, LDA, a limited liability company with head office at Rua do Lazareto 7, Santa Maria Maior, Funchal, registered with the Commercial Registry of Funchal, under the single registration number and legal person number 513339043. Capital invested: 5,000.00. €
- GENERAL OBLIGATIONS AND RESPONSIBILITY OF THE USER
Access to the Services is expressly prohibited by any means other than through the interface provided by REAL VISION, as well as the access (or attempted access) to the Site and / or Services through automated means (including the use of scripts or web Crawlers).
It is expressly forbidden to use the Site for purposes other than those to which the Site is intended, including illegal purposes or any other that may be considered harmful to the image of REAL VISION in the market. The usurpation, counterfeiting, exploitation of usurped or counterfeited content, illegitimate identification and unfair competition are criminally punishable.
You are also prohibited from creating or entering on this Site any viruses or programs that may harm or contaminate or advise third parties to do so.
In order to access certain Services and restricted areas of the Site, you may be required to provide some personal information (such as identification and contact details) within the scope of the registration process for the creation of a User account On the Site ("User Account"). You must provide a valid e-mail address, to which you have a legitimate right of access, as well as any other information necessary to complete the registration process. The information provided must be updated, complete and accurate.
The User is responsible for maintaining the confidentiality of his password. If you detect any illegal use of your User Account, you must notify REAL VISION immediately. However, you may be held liable by REAL VISION or by a third party for the unlawful use of your User Account or password.
The User account must only be used by third parties with the permission of the respective holder.
You are solely responsible for any consequential damages or loss of profits caused by your illegal conduct in using the Site and the Services and by the Contents you make available on the Site.
If REAL VISION deactivates or otherwise removes access to your User Account, you understand and agree that you may be prevented from accessing certain restricted areas of the Site, the details of your User Account or any content therein.
- RIGHTS AND OBLIGATIONS OF REAL VISION, LDA
REAL VISION undertakes to provide technical support to the User with a User Account, which is only available via email.
- INTELLECTUAL PROPERTY AND PERSONALITY RIGHTS
All information contained in the Site and in the Services and all data and information compiled by REAL VISION associated with it (such as data files, written text, Software, music, audio files or other sounds, photographs, videos or other images) to the Which accesses as part of the Services or through their use are considered REAL VISION content. You may not modify, lease, loan, sell, distribute or create derivative works on the basis of such content (in whole or in part), unless expressly authorized in writing by REAL VISION or by third parties Which holds their intellectual property and personality rights.
You further agree not to remove, obscure or alter any intellectual property rights notices (including copyright and trademark notices) that may be posted or contained in the Services.
Brands and Affixes
You may not (nor permit any third parties) to copy, modify, create related works, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, Unless expressly permitted or provided by applicable law or that the User has been specifically authorized in writing by REAL VISION to do so. Unless REAL VISION has granted you specific written permission to do so, you may not assign (or assign a sub-license of) your rights to use the Software, grant a guarantee relating to your rights of use Of the Software or, alternatively, transfer any portion of your rights to use the Software.
- DISCLAIMER OF WARRANTIES
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS IS AS AVAILABLE" AND REAL VISION DOES NOT PROVIDE ANY WARRANTY REGARDING THE SAME. IN PARTICULAR, REAL VISION DOES NOT WARRANT TO THE USER THAT (I) THE USE OF THE SERVICES GOES TO THE MEETING OF ITS NEEDS OR EXPECTATIONS; (II) THE USE OF THE SERVICES IS NOT INTERRUPTED, OR THAT IS TIMELY, SECURE OR ERROR FREE; (III) ANY INFORMATION OBTAINED, RESULTING FROM THE USE OF THE SERVICES, IS ACCURATE OR RELIABLE; AND (IV) DEFECTS, EXISTING, FUNCTIONING, OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED AS PART OF THE SERVICES WILL BE CORRECTED.
YOUR USE OF THE SITE, THE SERVICES, AND ANY DOWNLOADED MATERIALS OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR SOLE RISK AND EXCLUSIVE RISK, BEING EXCLUSIVELY RESPONSIBLE FOR ANY INCIDENTAL DAMAGES AND LOSS OF PROFITS CAUSED TO THE EQUIPMENT IN WHICH IT MAKES THE USE OR VISUALIZATION OF THE SITE, SERVICES AND MATERIALS AVAILABLE.
- GENERAL PROVISIONS
Notifications / Communications / Complaints
- APPLICABLE LAW AND FORUM
GENERAL BOOKING CONDITIONS
1.1. When making any reservation, the Client must fill out the form correctly, indicating in particular, the accommodation, dates of departure, entry and exit and applicable tariff, always subject to confirmation of availability by REAL VISION, as well as your personal data and payment information, being fully responsible for the choices made and the information provided, which must be complete, true and current.
1.2. With the confirmation of the reservation data by the Client, he is assigned a reservation code, which must be referenced in all contacts with Os Palheiros do Serrado.
1.3. Likewise, the Client assumes full responsibility for the possession and / or obtaining of the necessary documents (such as identification documents,) for entry into the country and / or location where the Accommodation is inserted.
1.4. No refunds are payable for goods and / or services which, although made available to Customer, the Customer chooses not to enjoy or use.
- BENEFITS, PROMOTIONS AND DISCOUNTS
2.1. REAL VISION may make certain promotions ("Promotions") and discounts ("Discounts") on the Reservations made by Customers on the Site, with a limite or limited scope.
2.2. The following conditions apply to the Benefits, Promotions and Discounts:
- I) The Benefits, Promotions and Discounts are subject to confirmation of availability;
- II) The Benefits, Promotions and Discounts are only valid for reservations made through the Site and are not transferable to third parties;
III) In case of cancellation or non-use of a reservation made under a Benefit, Promotion or Discount, you will not be refunded with the value of the Benefit, Promotion or Discount, nor receive a guarantee of a reapplication in another reservation;
- IV) The use of fraudulent mechanisms to obtain Benefits, Promotions or Discounts blames the Customer in the general terms and gives REAL VISION the right to choose the application of the tariff without discount.
- V) REAL VISION reserves the right to cancel and / or change at any time the Benefits, Promotions and Discounts.
Unless explicitly stated otherwise, the price of the reservation INCLUDES taxes legally due (including, in particular, Value Added Tax), which will be charged by REAL VISION to the Client together with the reservation at the legal rate in force, depending on the services Contractors.
4.1. The features of the accommodation are those included in the reservation. However, since the photographs of the accommodation were not taken on the day the reservation was made by the Client, there may be non-substantial differences between the photograph and the reality at the date of the enjoyment of the services contracted by the Client, which do not give the Client the right to Any modification of the Contract.
4.2. The prices shown are per accommodation.
4.3. Breakfast is included in the room rates.
4.4. Any and all damages due to reckless use of the accommodation will be the responsibility of the client.
4.5. In the event that the Client presents himself with more persons than those indicated in the reservation to use the Accommodation, those responsible for the accommodation may refuse entry.
4.6. If an overbooking situation occurs (ie, more reservations than available accommodations) in the accommodation reserved by the Client, the Client expressly acknowledges and accepts that Real Vision may place you in another accommodation of the same undertaking, at no additional cost to the Client, and without, therefore, being entitled to any compensation or termination of the Contract.
4.7. As a general rule, the Accommodation can be used from 2:00 pm on the day of arrival and must be left free before 10:00 am on the day of departure (in both cases, at the time of your accommodation). The stay in the accommodation beyond the time of departure, may lead to the payment of additional amounts, which are the exclusive responsibility of the Client.
4.8. If the Client does not appear in the accommodation by 23:59 on the date of entry indicated on the proof of reservation, you may disregard the reservation and sell the Accommodation to third parties, for which REAL VISION cannot be held liable.
4.9. The Client shall comply with the internal regulations for the use of the accommodation, if any, and REAL VISION shall not be liable for damages suffered by the Customer as a result of the violation.
5.1. The Client must pay the amount indicated on the booking form as a condition to be able to take advantage of the reservation.
5.2. Payment of the reservation can be made by the Customer (i) on the Site, on the date of the reservation or (ii) on the accommodation, on the date of entry (if this mode is available for the type of reservation made by the Client).
- IMPOSSIBILITY OF COMPLIANCE
When REAL VISION is unable to comply with obligations arising from the Contract, for reasons that cannot be attributed to it, it must immediately notify the Client of such impossibility. If it is impossible for you to comply with any essential obligation, you may terminate the Agreement without penalty or accept in writing an amendment to the Agreement and any price variation. The Customer must notify REAL VISION of its decision within 4 working days upon recieving the notice from REAL VISION, if it understands and says nothing, than it agrees with the change.